Terms and conditions


Seller (hereinafter referred to as seller):

Tax: SI 63198045; info@transport-krivec.eu; Phone: +386 31 201 028
TRR: IBAN SI56 3000 0008 0088 571 Sberbank d.d. SWIFT / BIC code SABRSI2X
With these general terms and conditions of sale for deliveries, the seller and the buyer agree on the obligations, rights and obligations of mutual cooperation. Unless otherwise agreed in writing, the following terms and conditions apply. The buyer’s business conditions are not binding on the seller, even if they have not been explicitly rejected by the seller.

Purchase of a voucher

Ordering on this online store means buying a voucher – the price is with VAT. The purchase of a voucher is considered a turnover – its value cannot be paid in cash. If the buyer is entitled to a VAT deduction, he must first contact the seller – and provide documents from the seller to prove this. In this case, the seller issues an invoice for a voucher without VAT. The voucher is destructible according to the validity stated on the voucher for the amount stated on the voucher for all the company’s products / services.


Orders and order confirmation

The basis for the buyer’s order is a coordinated offer by the buyer and the seller, a valid mutually agreed price and the seller’s documentation. All orders are forwarded to the seller in writing. Written form is considered if the order is sent by post, fax and e-mail. The buyer’s order must clearly and unambiguously define the service, the scope and desired delivery time, other requirements such as price, payment terms, delivery date are left to the seller. The seller is obliged to send the buyer a confirmation or. refusal of an order with defined conditions under which it is ready to accept the order.


a) the general terms and conditions of international freight forwarders of Slovenia, valid in accordance with the respective publication in the Official Gazette of the Republic of Slovenia and available to us

The basis for doing business is the current price list and duties to the state, collective agreements, fuel prices, exchange rates and legal provisions.

The basis for business is further correct and complete information on the type and condition of the goods being offered.

Additional services are basically stated in the offer.

Transport and storage insurance is covered by a written order so that the goods travel and are stored basically at the responsibility of the customer.

You must reimburse us for the costs of our already covered transport insurance if we receive from you an explicit prohibition of such insurance.

Additional services, which were not known at the time of preparation of the offer, are charged according to the valid price list.

We charge a fee for all services and monetary expenses in accordance with the price list of freight forwarding. In our offer, we declare that transportation is possible by transport routes and in the way we define them.

We provide you with information and confirmations of the transit time, as well as information on customs and other duties within and outside the country to the best of our knowledge and conscience, but non-binding.

Loading and unloading, processing, stacking of goods, as well as checking the safety, soundness of cargo, packaging of goods, etc. without exception, they do not fall within the scope of our activities or the activities of our proxies, and therefore we are not liable for damages resulting from the aforementioned acts.

The contracting authority must ensure that loading and unloading can take place within the appropriate timeframe, as otherwise we are entitled to charge the deposit. By arrangement we can change the loading equipment.

If the loading equipment is not suitable for interchange between wagons, we invoice it

€ 11.00 for one euro pallet and € 110.00 for net metal container and statutory tax (VAT).

The agreed payment deadline is set out in the offer, with default interest in accordance with the law in case of delay.

Account and statement information is not considered as a written confirmation of payment.

In the event of a claim for damages, we will withhold the payment of the invoice to the sub carrier until we have received compensated damages (insurance from the carrier’s liability), and the amount of the invoice is not taken into account in calculating the damage, regardless of the cause or the amount. In the event of damages, we leave to you all claims against the insurance company or other responsible persons. You undertake to accept this transfer and to claim your claims solely from the foregoing and waive your claim against us.

Any complaints do not delay the payment of bills.

We are not responsible for minor errors.

The Client can only offset our claim if this request is confirmed by a final decision or we have confirmed it in writing. This applies to all overdue and non-past due receivables.

Assignment of claims against us may only be pursued by our express written consent.

Under these conditions, the contracting authority shall pledge the goods which it has delivered to us for all claims due to us from any address by the contracting authority for the purpose of transport or arrangement of transport. We have the right to ask for a security and the contracting authority waives all of its rights if such termination is valid under the applicable law.

All claims against us are time-barred after six months for any legal reason.

The purchase and general sales terms and conditions of delivery and other contractual business bases of our contractual partner are not binding on us, but are subject to a non-binding agreement, unless we have expressly agreed in writing.

Any amendment to these agreements must be confirmed in writing in order to take effect, with derogations from the prescribed format only in writing.

If any provision of the General Business Conditions is null or void, this will not change the validity of the other provisions. These provisions are automatically superseded by applicable and enforced ones, which to the best of their ability also achieve their purpose.

Slovenian laws are respected. All disputes arising directly or indirectly from the contract are the court in Smarje pri Jelsah.

In the event that the buyer withdraws from the transactions concluded under these general terms and conditions of sale, he is obliged to pay the seller a contractual penalty:

1-15 days after receiving the order 0% of the sale price of the goods / service,

After 15 days – 100%.


Prices are interpreted as gross EXW prices of Rogaška Slatina with the addition of statutory VAT. The price does not include customs, any duties, fees, special packaging and transport.

Terms of payment

Payment terms are defined on the order confirmation. In case of late payment by the Client, the Seller has the right to charge interest on late payment according to the valid legislation of the Republic of Slovenia from the date of the payment deadline.

Reservation of title

The seller asserts the ownership right to the delivered goods or the performed service until full payment of the goods / service – or in this case copies of the final documents are not handed over to the buyer until the final payment. The seller has the right to request the return of goods / documents on which there is a property reservation in case the buyer fails to settle the obligation. In case of late payment by the buyer, the seller has the right to retain the goods, thus this does not constitute a withdrawal from the contract. The cost of storage is borne by the customer.

Complaint, warranty

The buyer is obliged to make a quantitative and qualitative acceptance immediately upon receipt of the goods or. performance of the service. Errors or defects the buyer is obliged to advertise to the seller in writing within eight (8) days. After the deadline, all complaints regarding these deficiencies are excluded. The Seller does not guarantee any damage that has not occurred directly on the delivered goods – service – documents, nor explicitly for the loss of profit.

Final Provisions

Relationships not provided for in these terms are subject to the provisions of the Obligations Code. The court in Šmarje pri Jelsah is competent for the settlement of disputes.